Billing & Memberships
Are the files and downloads legal?
Yes, all themes, plugins, add-ons, and WooCommerce extensions that are distributed by our repository are 100% open-source with the GNU GPL.
Are these genuine products?
Yes, all of our products are 100% authentic. If we feature a product on our website, then we have an active subscription to that product’s author(s).
We download the product from them and redistribute to you. These downloads are not...
Do you provide updates to the products?
Yes.
As soon as we are notified about an update, we download it from the author and update it on our site.
If you buy a full access membership, you have updates until your membership expires.
If you purchase an individual...
Single Purchase or Club Membership?
The model of single purchases eventually becomes more expensive in the long run, but you will always have access to the updates for your purchase products. See Is Membership Required.
On the other hand, through our club membership you pay less...
How can you offer the products at such low prices?
All WordPress items, such as plugins and themes, are licensed under a General Public License (GPL). This means that once we have purchased an item, we are free to redistribute it if we choose to do so. This form of crowd funding helps keep our...
Do you offer a free trial,
We don't offer a free trial, However our membership prices are very reasonable. You can also purchase plugins/themes individually if you don't want to be in a subscription.
Will my membership price increase?
Never! The price you sign up for is the price you pay until you cancel your membership we never increase prices for existing members.
You can cancel and rejoin at your current price within 28 days see FAQ Payment holidays
Do I Need to Be a Member to Buy or Download?
Certainly not.
If you don't have membership each product page will show you a purchase button with a price for that product/product bundle.
Our members instead see a Download button where there is no need for further payment as the...
Can I cancel and rejoin? Or take a payment holiday?
Of course! we can't promise our pricing will be the same when you rejoin* but we would love to welcome you back whenever you would like to rejoin the club. In fact, we will honour your previous membership price should you wish to rejoin any...
How do i cancel my subscription.
…If you have subscribed to OnlyWordPress and wish to discontinue your recurring billing, you have options based on your payment method
You can contact our support team on the website directly and ask for cancellation through a support ticket...
What Payment Methods Do You Accept?
Credit / Debit Card with Stripe
We accept Credit Or Debit Card as a funding source for your purchases at OnlyWordPress.com including our Club Membership plans.
Cryptocurrency
We are pleased to offer the option of...
Will my Plugins/Themes stop working after my membership expires or after a certain time?
Absoultely not, we don't alter the code to stop you using the items after your membership expires and you will be able to continue use your plugins and themes even after the membership expires. But future downloads and updates will not be...
One time setup fee?
This one-time fee will never recur during the continuous validity of your membership.
However, if at some point in time, you decide to end your membership and then, later on, decide to rejoin, you will have to pay this setup fee again.
Can I get a price adjustment on an item I’ve already purchased?
Due to trends, promotions, and consumer demand, we occasionally have to modify our pricing in order to stay competitive.
This does imply that a product's price may alter after you've bought it.
Unfortunately, after you have purchased a...
How do i download my product/purchased plugin or theme?
If you have purchase an individual plugin and or theme.
To access your purchased product:
1. Check your purchase history for the download links.2. All future updates will be available in your purchase history.3. Once in your purchase history,...
I can't Login / How to reset my Password? / Error: Invalid username or password. Reset Password
Problems logging into the website?.
First ensure you are entering the correct login information including email/username and password.
After 5 unsucessful login attempts
You will be get locked out and need wait 15 minutes to try again or try...
Can i share my user account? or downloaded products?
The plugins and themes are GPL-licensed, and you can use them as often as you need to, on however many sites you choose. Have a friend who’s building a website? You can share our plugins and themes with them, too. You must use your own...
How can i keep my account/password safe and secure?
We use advance technology that Mitigates brute force and code injection attacks. We run scheduled scans on an hourly and daily basis with Automatic virus, trojan, and malware removal. Your safety and privacy is our number one priority.
You...
Why did a product get removed / no longer gets updated?
Sometimes, our licenses with the original developers may come to an end, and we may choose not to renew them for various reasons such as costs, disagreements, or low downloads/purchases. As a result, you may not have access to the latest version...
Request Product Update
At OnlyWordPress.com, we have a daily batch update process that operates during our regular business hours. Generally, there is no need for you to inform us about updates for popular plugins, as we receive notifications directly from the...
What is the account balance in my account?
In response to the high demand from users in restricted countries, we have introduced an exciting new feature on OnlyWordPress.com.
The account balance feature functions as a digital wallet on our website, offering you a convenient way to...
Crypto FAQ
Are Crypto Payments Instant?
Typically, cryptocurrency payments are designed to be faster than traditional banking systems. However, several factors can affect the time it takes to receive cryptocurrency payments. These factors include the...
Report Misuse or Violations of Terms of Service & DMCA
To report any misuse of our site or violations of our terms of service, please send an email to abuse@onlywordpress.com Please provide detailed information regarding the issue, such as instances of someone using our site incorrectly, locked...
Sorry. You've hit the maximum number of downloads allowed for your membership account.
Sorry. You've hit the maximum number of downloads allowed for your membership account.
Standard Access members have the privilege to download up to 10 products within a 24-hour duration.
Memberships begin at the exact moment of purchase....
Error: There is no account with that username or email address.
The reason you may be getting Error: There is no account with that username or email address.
Nonexistent Account
The most common reason for encountering the error message "There is no account with that username or email address" is that you...
New Member Exclusive: Enjoy 30% Off a 12-Month Membership!
1 Year Standard Access Membership
Effectively £3.20 Per Month
£54.99
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£54.99
£
38
49