Your account balance will be updated within 24 hours of cleared payment
Are Crypto Payments Instant?
Typically, cryptocurrency payments are designed to be faster than traditional banking systems. However, several factors can affect the time it takes to receive cryptocurrency payments. These factors include the Blockchain network, network congestion, transaction fees, and wallet settings. It is crucial to consider these factors. Once we receive your payment, we will promptly apply the top-up to your account, allowing you to use it immediately.
I have sent payment but my account balance has not been updated.
Rest assured, as long as you have made the payment to the correct address provided during checkout, your purchase will be credited to your account. In the event that more than 24 hours have elapsed without your purchase being applied, kindly open a support ticket and include your receipt code. This will assist us in locating your payment promptly.
What are the benefits of using account balance for payment?
By accepting cryptocurrency payments, we have managed to streamline our operations and reduce overhead costs. As a result, we are thrilled to offer a generous discount on all higher top ups For instance, if you top up your account with £100 and your purchase total comes to £91,, providing you with even more value.
What are the minimum deposit and balance requirements?
The minimum deposit required is £10. Please be aware that when using your account balance for payment, it must be sufficient to cover the entire order amount. Partial payments using the account balance are not possible. Hence, it is crucial to ensure that you top up your account with the correct amount.
I am unable to view or utilize my account balance or funds during the checkout process.
Please note that when using your account balance as payment, it must be sufficient to cover the entire order amount. Partial payments using the account balance are not possible. Hence, it is crucial to ensure that you top up your account with the correct amount.
Is it possible for me to withdraw or obtain a refund for the balance in my account?
Unfortunately, we cannot facilitate refunds or withdrawals for funds that have been deposited. Deposits made to your account balance are intended solely for utilization within our platform and do not possess an expiration date. You retain the freedom to add funds whenever you desire, ensuring their availability for future payments.