Dear Valued Customers:
We would like to inform you in advanced about an upcoming system maintenance that we will be conducting due to unforeseen circumstances. Our commitment to enhancing your experience with us is paramount, and this maintenance is geared towards ensuring the optimal performance of our platform.
It's Essential:
This comprehensive maintenance will encompass a range of activities, including essential software upgrades, meticulous database maintenance, and intricate backend processes. Part of this effort also involves transitioning between different software systems, all while ensuring the highest standards of security are upheld.
The maintenance is scheduled to commence at:
8:00 AM (UTC+0) on Monday, August 21st, 2023, and is anticipated to conclude at 11:59 PM on Wednesday, August 23rd, 2023.
We kindly request your understanding during this period, as our website ticket response services will be temporarily unavailable. There is a possibility that ticket creation may also be restricted, should we observe a high number of users not adhering to this notice. Rest assured, this precautionary measure is taken to minimize disruptions to our services.
We kindly request your understanding during this period:
As our website ticket response services will be temporarily unavailable. There is a possibility that ticket creation may also be restricted, should we observe a high number of users not adhering to this notice. Rest assured, this precautionary measure is taken to minimize disruptions to our services.
Your Access is not affected:
While you may experience occasional brief periods of downtime, rest assured that access to all areas of our website, including downloads and general usage, will largely remain unaffected from the front-end perspective. We ask for your patience and understanding as we work diligently to maintain our services at the highest quality. Throughout this maintenance window, you can continue to make purchases, renew services, and sign up for memberships without interruption.
No Updates:
Please note that product updates on the site will be temporarily paused during this period. We understand the inconvenience this may cause and appreciate your understanding. As soon as the maintenance concludes, updates will promptly resume, with priority given to those who have been waiting longest.
Back to normal:
Normal service is expected to be fully restored by 8:00 AM on Thursday, August 24th, 2023. We extend our gratitude for your continued support and cooperation, and we look forward to serving you even better after this maintenance is successfully completed.
Thank you for being a valued part of our community:
Sincerely,
OnlyWordPress.com
