We provide support for any inconvenience related to the direct experience with us (problem with the download, navigation or any problem associated with our site or work).
Due to the nature of our repository, we do not offer any type of direct support for specific themes, plugins, or WooCommerce extensions included with your membership/purchase.
We do not provide support on issues related to the author of the product, such as customizations or issues of the author, such as version failures, among other issues directly related to the developer.
If you require actual assistance for these tools, then we suggest that you purchase a license directly from the vendor.