Dear Valued Customers:
We wish to provide you with advance notice of an upcoming system maintenance that we will be conducting for general security and maintenance purposes. Our unwavering commitment to enhancing your experience with us is of utmost importance, and this maintenance is designed to ensure the peak performance of our platform.
It's Essential:
This comprehensive maintenance will encompass a wide array of activities, including critical software upgrades, meticulous database maintenance, and intricate backend processes, all while maintaining the highest standards of security.
The maintenance is scheduled to commence at:
The scheduled maintenance is set to commence at 8:00 AM (UTC+0) on Thursday, October 12th, 2023, and is expected to conclude by 11:59 PM on Sunday, October 15th, 2023.
During this period, we kindly request your understanding as our website's ticket response services will temporarily be unavailable. In the event of a high number of users not adhering to this notice, there may be restrictions on ticket creation as well. Please rest assured that these precautionary measures are in place to minimize any disruptions to our services. Your cooperation is greatly appreciated.
We kindly request your understanding during this period:
As our website ticket response services will be temporarily unavailable. There is a possibility that ticket creation may also be restricted, should we observe a high number of users not adhering to this notice. Rest assured, this precautionary measure is taken to minimize disruptions to our services.
Your Access is not affected:
While you may experience occasional brief periods of downtime, rest assured that access to all areas of our website, including downloads and general usage, will largely remain unaffected from the front-end perspective. We ask for your patience and understanding as we work diligently to maintain our services at the highest quality. Throughout this maintenance window, you can continue to make purchases, renew services, and sign up for memberships without interruption.
No Updates:
Please note that product updates on the site will be temporarily paused during this period. We understand the inconvenience this may cause and appreciate your understanding. As soon as the maintenance concludes, updates will promptly resume, with priority given to those who have been waiting longest.
Back to normal:
Normal service is expected to be fully restored by 8:00 AM on Monday, October 16th, 2023. We extend our gratitude for your continued support and cooperation, and we look forward to serving you even better after this maintenance is successfully completed.
Thank you for being a valued part of our community:
Sincerely,
OnlyWordPress.com
